At Divinoras, operated by Powerfx Innova Private Limited, we are dedicated to providing a smooth, reliable, and hassle-free shopping experience. In this policy, the terms “we,” “us,” and “our” refer to Powerfx Innova Private Limited, while “you,” “your,” and “user” refer to our valued customers.
This Shipping and Delivery Policy outlines the terms governing the processing, dispatch, and delivery of products purchased through our platform. By placing an order, you agree to the provisions set forth in this policy. Our goal is to ensure your order is delivered safely, promptly, and without any complications.
We currently deliver to addresses throughout India. At this time, our services are limited to domestic shipping, and we do not provide international delivery.
Once you place an order, our team begins processing it within 1 to 2 business days, excluding weekends and public holidays. You will receive an email confirmation with your order details once processing has commenced.
Our standard delivery timeframe is between 3 to 8 business days, depending on your location and the efficiency of the courier service in your area. Please note that occasional delays may occur due to unforeseen circumstances such as adverse weather, logistical challenges, or peak-season demand.
If a delivery attempt fails due to an incorrect address, recipient unavailability, or refusal to accept the package, the order will be returned to our warehouse. To arrange for re-shipment, please contact our customer support team.
If your order arrives damaged, we are here to help. Please contact our support team within 48 hours of delivery and provide clear photos of the damaged item for verification. For lost shipments, we will work with our delivery partners to investigate the issue and provide an appropriate resolution, which may include either a replacement or a full refund.
Contact Us
For any questions or concerns regarding shipping and delivery, please contact us at: powerfxinnovapvtltd@gmail.com
We value your trust and are committed to ensuring a smooth and satisfying shopping experience with every order.