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At Divinoras, managed by Powerfx Innova Private Limited, safeguarding your personal information is our highest priority. Privacy is more than just a policy it is a fundamental value that we uphold with transparency, integrity, and respect.  

In this Privacy Policy, the terms “we,” “our,” and “us” refer to Powerfx Innova Private Limited, while “you,” “your,” “user,” or “users” denote any individual who visits or interacts with Divinoras, including those who make purchases.  

This policy outlines how we collect, use, and protect your data to ensure a secure, trustworthy, and seamless online experience.  

By accessing or using our platform, you acknowledge and consent to the practices described herein. If you do not agree with any aspect of this policy, we recommend that you refrain from using the website.    

Collected User Information  

To provide a secure, efficient, and personalized experience, we gather certain information when you interact with our website. This data allows us to improve site performance, customize content, and maintain seamless and dependable service.    

Personal Information You Provide  

We may collect personally identifiable information, including your full name, contact number, and email address. Additionally, billing and shipping addresses are gathered to ensure accurate and prompt delivery of your orders. Payment details are collected exclusively to process transactions securely and efficiently.  

Browsing & Interaction Data  

We collect information about your interactions with our website, such as pages viewed, searches performed, and your order history. This also includes your engagement with site features, promotional content, and advertisements. Analyzing your browsing behavior, previous purchases, and preferences helps us better understand your needs and consistently improve your shopping experience.    

Device & Technical Information  

We may collect technical information including your IP address, browser type and version, device specifications, and operating system details. With your consent, we might also access your approximate location to better personalize your experience. Additionally, we gather data on site usage such as performance metrics and interaction patterns to strengthen platform security, enhance functionality, and ensure smooth navigation across all devices.    

Cookies & Tracking Tools    
 

To improve your browsing experience, we employ various technologies and tracking tools that customize content according to your preferences. These tools enhance website performance, streamline navigation, and help you discover products that match your interests. By analyzing user behavior and interaction patterns, we provide more accurate recommendations and relevant content. All data collected through these technologies is handled with strict confidentiality, securely stored, and managed in full accordance with this Privacy Policy.    

How We Use Your Information  

We use your personal data exclusively to enhance your experience and ensure the secure and efficient operation of our platform. Your information is managed responsibly and utilized for the following purposes:  

  • To process orders and manage deliveries, ensuring accurate fulfillment, handling returns, and providing timely customer support.  
  • To personalize your shopping experience by offering tailored product recommendations and content based on your preferences and browsing behavior.  
  • To send promotional updates and offers about new arrivals, exclusive deals, and campaigns, only if you have opted in to receive such communications.  
  • To maintain platform security by detecting suspicious activities, protecting your account, and safeguarding user data from unauthorized access.  
  • To comply with legal obligations, adhering to applicable laws, regulations, and industry standards.  

We use your information strictly for these specified purposes and never sell or misuse your data for commercial gain.    

Sharing Your Information  

We do not sell, rent, or trade your personal information. However, to ensure smooth operations and deliver essential services, we may share your data with trusted third parties under strict confidentiality and for specific purposes. These include:    

Authorized Service Providers    

We may share necessary information with trusted partners such as logistics providers, payment processors, and customer support vendors who assist in order fulfillment, transaction processing, and enhancing your overall experience.    

Legal and Regulatory Authorities    

Your information may be disclosed when required by law or legal processes. This also includes measures to prevent fraud, enforce our terms and policies, or protect the rights, safety, and property of our users, company, or affiliates.    

Business Partners and Affiliates    

In limited instances, we may share non-sensitive data with affiliated organizations or business partners that support or help deliver our services. Such sharing is strictly for operational purposes and always aligned with this Privacy Policy.  

All shared information is handled with the utmost security and confidentiality to ensure it is used solely for the purposes described above.    

Cookies and Tracking Technologies  

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and provide a more seamless, personalized interaction with our website. These tools allow us to:  

  • Analyze user navigation patterns to improve site usability.  
  • Offer product recommendations based on your browsing behavior.  
  • Monitor website performance and address technical issues promptly.  

You can manage or disable cookies through your browser settings; however, please note that disabling cookies may impact certain website features and limit your overall experience.    

Data Storage and Security  

We prioritize the protection of your personal information by implementing robust, industry-standard security measures to prevent unauthorized access, loss, misuse, or alteration. Our security infrastructure includes SSL encryption, secure server environments, and stringent access controls, ensuring that only authorized personnel have access to your data.   

Your Rights and Choices  

As a valued user, you have the right to control how your personal data is collected, used, and managed. We are dedicated to transparency and enabling you to make informed choices. Your rights include:    

Access and Update Your Information    

You may review and update your personal details at any time through your account settings.    

Request Data Deletion    

You can request the deletion of your personal information from our records, subject to compliance with applicable legal and regulatory requirements.    

Manage Marketing Preferences    

You have the option to opt out of receiving promotional communications at any time by using the unsubscribe link in our emails or by adjusting your communication preferences.    

Control Cookies and Tracking Technologies    

You can manage or disable cookies via your browser settings; however, please be aware that disabling cookies may affect certain website functionalities.  

To exercise any of these rights, please contact us at: powerfxinnovapvtltd@gmail.com.    

Children's Privacy  

We are committed to protecting the privacy of individuals under the age of 18 and do not knowingly collect, store, or process their personal information. If we discover that such data has been submitted without verified parental or legal guardian consent, we will promptly delete it from our systems.  

If you are a parent or guardian and believe your child’s information has been collected without proper authorization, please contact us at powerfxinnovapvtltd@gmail.com so that we can investigate and take appropriate action.    

Third-Party Links  

Our website may contain links to external websites, including payment gateways, service providers, and other third-party platforms. These sites operate independently and are governed by their own privacy policies and terms of service.  

We do not control, endorse, or assume responsibility for the content, data collection practices, or privacy policies of any third-party websites. We recommend that you review the privacy policies of these external sites carefully before sharing any personal information to ensure your data is managed appropriately.    

Updates to This Privacy Policy  

We may periodically update this Privacy Policy to reflect changes in laws, security measures, or our operational practices. All updates will be posted on this page and will take effect immediately upon publication. Your continued use of Divinoras after any changes constitutes your acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect and manage your personal information. For any questions or concerns regarding this policy or your data, please contact us at powerfxinnovapvtltd@gmail.com.    

Consent    
 

By accessing or using our website and services, you acknowledge that you have read, understood, and consented to the terms of this Privacy Policy, including the collection, use, and disclosure of your personal data as outlined herein.    

Contact Us  

If you have any questions, concerns, or requests related to this Privacy Policy or the way your data is handled, please feel free to reach out to us at:  powerfxinnovapvtltd@gmail.com